Annual Software Support Plan Features
You can purchase Support Plans at the bottom of this page. Clients whose software has not received updates from a regular service contract could incur additional fees for software updates. Please contact DJB Sales – clients who do not let their plans expire are eligible for a sizeable discounts!
Unlimited Access to our Support PortalIncludes access to our password protected Support Ticket System. |
|
Emergency 911 Off Air Support** OFF-AIR Emergency Support is only for systems that are not functioning. |
|
Phone Support During Regular Business Hours**** Monday through Friday, 9am to 5pm Eastern Time. |
|
Email SupportAn email to This email address is being protected from spambots. You need JavaScript enabled to view it. assigns a ticket number for your issue. One issue per ticket please. |
|
FREE Software Updates*** Free Software Updates for all licensed DJB Radio products within the same version. |